Pivacy Policy
1. Introduction
Welcome to Acadiana Detailing (“we”, “us”, “our”). We respect your privacy at a fundamental level and are committed to protecting any personal information you share with us. Below is a description of the information we collect from you, how it’s used, and why.
3. How We Use Your Data
- Service Delivery: Communication with you and to conduct business (detailing, restoration, and similar services.)
- Improvement & Analytics: We utilize website analytics through Google to provide a better experience to you.
- Marketing: Email newsletters, special offers, and similar materials, only with prior consent of the owner of the information.
4. Data Sharing & Third‑Party Processors
We do not share your personal information with any party outside of our business. We do store some information on third-party providers:
- CRM: “Customer-Relationship Management” Software: This is utilized to store your information, send quotes, invoices, marketing, and take payments. We store basic client information (email, name, phone number) on this service.
- Payment Processing & Storage: We do not directly own or keep your payment information. It is is stored with a payment processor that follows proper security regulations. We do keep that payment information on file after services are completed. We do not, however, own that data, so more information on their privacy guidelines may be found here: https://privacy.stripe.com/
- Advertising & Analytics: We utilize Google Ads & Google Analytics to gain insight on our website and business profile’s functionality and effectiveness. We do not collect or store any of this PII for any reason.
We do not sell, share, or give your personal information to third parties outside of the above for any reason.
5. Data Retention
- Invoices & Financial Records: Retained until you request deletion.
- Customer Contacts: Retained until you request deletion or unsubscribe.
- Analytics Data: Not kept on-file.
6. Security Measures
- All website traffic is secured and monitored for external threats.
- Access to personal data is limited to the business owner, employee (as-needed for service), & domain administrator.
7. Your Rights
Anyone will always have the right to:
- Access what data we have on them.
- Change information relevant to the person.
- Delete your data (unless we are legally required or compelled to keep it for good reason).
- Restrict processing or opt‑out of marketing communications.
You will always be the owner of the data you give to us. To exercise any right, email [email protected]
8. Cookies & Tracking
We do not currently use cookies or other metrics for tracking on our website.
10. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with a “Last Updated” date. Significant changes will be communicated via email.
11. Contact Us
If you have questions or concerns, please contact:
Acadiana Detailing
Email: [email protected]
